Helpdesk
Sizes, delivery, exchanges. Everything you need before you cop.
Size guide
Hoodies and sweaters · garment measured flat, in inches · oversized unisex fit
| Size | Chest | Length | Shoulder | Sleeve |
|---|---|---|---|---|
| XS | 22 | 26 | 22 | 23 |
| S | 23 | 27 | 23 | 23.5 |
| M | 24 | 28 | 24 | 24 |
| L | 25 | 29 | 25 | 24.5 |
| XL | 26 | 30 | 26 | 25 |
| XXL | 27 | 31 | 27 | 25.5 |
Chest
Lay the piece flat. Measure armpit to armpit, then double it if you compare with body chest.
Length
From the highest point of the shoulder straight down to the hem.
Compare
Measure a hoodie you already love and match it to the chart.
Between two sizes? Go one up for a baggier fit. Still unsure, DM @offdriip with your height and usual size.
Standard oversized chart. Each piece is re-measured on the real stock before drop day and the chart is updated if anything differs by more than half an inch.
Delivery
Exchanges
DM or email us
Within 7 days of delivery. Send your order number and a photo to @offdriip or offdrip69@gmail.com.
Send it back
Unworn, unwashed, tags on, in the original packing. Return shipping is paid by you; we share the address once approved.
Get your swap
We ship the new size within 2 working days of receiving the piece. If the size is sold out, you get store credit for the next drop.
Size exchange only. We do not offer returns or refunds on a change of mind. If the size does not fit, we exchange it for another size of the same piece, once, within 7 days of delivery.
Condition. The piece must be unworn, unwashed, with tags attached and in the original packing. Pieces that smell of perfume or smoke, or show wear, are sent back to you.
Shipping. You pay the shipping to send it back. We pay the shipping for the new size.
Damaged or wrong item. If you receive a damaged, defective or wrong piece, message us within 48 hours of delivery with an unboxing video and photos. We replace it at our cost, or refund in full if a replacement is not available.
Sold out size. If the size you want is gone, you get store credit of the full amount, valid for 6 months.
How to start. DM @offdriip or email offdrip69@gmail.com with your order number. We reply within 24 hours, Mon to Sat.
Contact
DM @offdriip
On Instagram. We reply within [X] hours.
offdrip69@gmail.com
Hours [DAYS AND TIMES]